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Workflows

Workflow failures and debugging

Trace trigger matching, validation, branch decisions, node failures, variables, integrations, and usage.

Automation buildersAdministratorsIntermediateAvailable

What this guide covers

  • Workflow debugging starts with status and trigger evidence, then narrows to the first failing or unexpected node.
  • Prerequisites: The workflow ID, approximate time, trigger context, and any execution or message identifier.
  • Result: The same input follows the expected path and live monitoring no longer shows the failure.
  • Limit: The current no-code UI does not expose a single downloadable execution log bundle or rollback history.

What this is and when to use it

Workflow debugging starts with status and trigger evidence, then narrows to the first failing or unexpected node.

When to use Workflow failures and debugging
Use it whenExpected outcome
A workflow did not start.The same input follows the expected path and live monitoring no longer shows the failure.
A workflow chose the wrong path.The same input follows the expected path and live monitoring no longer shows the failure.
A node failed or returned unexpected data.The same input follows the expected path and live monitoring no longer shows the failure.

Before you begin

  1. The workflow ID, approximate time, trigger context, and any execution or message identifier.

Complete the task

  1. Confirm the workflow is Active and Saved.
  2. Check that the event matches the configured number and trigger.
  3. Reproduce with Test using the same input shape.
  4. Inspect the first failed node, branch decision, variables, and configuration issues.
  5. Validate connected accounts, functions, templates, number status, and Balance.
  6. Correct the cause and test again before reactivation.

Confirm it worked

  1. The same input follows the expected path and live monitoring no longer shows the failure.

Common problems

Workflow failures and debugging troubleshooting
SymptomWhat to check
No execution existsInvestigate workflow status and trigger matching.
Execution exists but stopsOpen the first failed node rather than debugging later nodes that never ran.

Current limitations

The current no-code UI does not expose a single downloadable execution log bundle or rollback history.

Where to go next