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WhatsApp services

Choose a no-code WhatsApp sending method

Select Chat, Scheduler, a workflow message node, or a template based on the business outcome.

Business usersAutomation buildersBeginnerAvailable

What this guide covers

  • Yanola offers several no-code send paths with different timing and context rules.
  • Prerequisites: A connected Sender.
  • Result: The selected method matches the intended timing, recipients, and conversation context.
  • Limit: Scheduler is not a general campaign builder and does not provide recurring schedules.

What this is and when to use it

Yanola offers several no-code send paths with different timing and context rules.

When to use Choose a no-code WhatsApp sending method
Use it whenExpected outcome
You know the message goal but not which Yanola feature to open.The selected method matches the intended timing, recipients, and conversation context.

Before you begin

  1. A connected Sender.
  2. Sufficient Yanola Balance for live billable activity.
  3. An approved template when provider rules require one.

Complete the task

  1. Use Chat for a human text reply in an existing conversation.
  2. Use Scheduler for one message at a future date and time to selected saved contacts.
  3. Use Send Text, Media, Interactive, or Template nodes inside an event-driven or recurring workflow.
  4. Use Send Template when initiating or re-opening a conversation under provider rules.

Confirm it worked

  1. The selected method matches the intended timing, recipients, and conversation context.

Common problems

Choose a no-code WhatsApp sending method troubleshooting
SymptomWhat to check
A free-form message is rejectedUse an approved template when no active customer-service window exists.
Recurring option is missing in SchedulerBuild a workflow with a Scheduled trigger instead.

Current limitations

Scheduler is not a general campaign builder and does not provide recurring schedules.

Where to go next