Workflow node reference
Notify Team
Send notification to team members. Exact configuration, outputs, execution behavior, errors, limits, and examples for the Notify Team workflow node.
What this guide covers
- Category: Actions.
- Use it to request an in-app, email, Slack, or webhook alert about the current workflow.
- 8 configuration fields and 3 documented outputs.
- All Team Members, Specific Members, and Role fields exist in the node, but a complete team-management UI is unavailable.
What this node does
Send notification to team members
Use it to request an in-app, email, Slack, or webhook alert about the current workflow.
When not to use it
Do not use it to pause automation for a human; use Human Handoff.
Prerequisites
- Notification title and message
- Valid recipients/channel
- Slack connection or webhook endpoint when selected
Notification title and message. Valid recipients/channel. Slack connection or webhook endpoint when selected
Inputs and configuration fields
| Field | Key | Control / type | Requirement | Default | Accepted values and behavior |
|---|---|---|---|---|---|
Notification Channel | channel | multi-select | Required when shown | No default | In-App Notification (in_app), Email (email), Slack (slack), Webhook (webhook) |
Send To | recipients_type | select | Optional | all | All Team Members (all), Specific Members (specific), Role (role) |
Recipients | recipients | multi-select | Optional | No default | shown when recipients_type equals specific |
Role | role | select | Optional | No default | Admin (admin), Manager (manager), Support Agent (support); shown when recipients_type equals role |
Notification Title | title | variable-input | Required when shown | No default | New message from {{contact.name}}. Variables supported |
Message | message | variable-input | Required when shown | No default | {{contact.name}} sent: {{context.message.content}}. Variables supported |
Priority | priority | select | Optional | normal | Low (low), Normal (normal), High (high), Urgent (urgent) |
Include Conversation Link | include_link | toggle | Optional | true | Value accepted by the displayed control |
Configure the node
- Drag Notify Team from Actions in the node palette.
- Select the node to open its configuration drawer.
- Complete every required field and any conditional field revealed by your choices.
- Insert variables only from the current trigger or an earlier node on the same path.
- Connect every required output handle to the intended next step.
- Save and run Workflow Test with representative data before activation.
Outputs
Later nodes can use these values only after this node has run successfully on the same execution path.
| Variable | Type | Meaning |
|---|---|---|
{{nodes.notify_team.sent}} | boolean | Whether notification was sent |
{{nodes.notify_team.recipients_count}} | number | Number of people notified |
{{nodes.notify_team.channels_used}} | array | Which channels were used |
Execution behavior
- Resolves title/message variables and chosen priority.
- Attempts selected channels and optionally includes a conversation link.
- Emits sent state, recipient count, and channels used.
Do not assume a failed node is automatically retried. Review the execution result and the relevant service documentation before repeating an operation that could create a duplicate side effect.
Example use case
Send a high-priority Slack alert when a qualified enterprise lead arrives.
New Conversation → Extract Info → Condition → Notify Team → End FlowCommon errors
| Symptom | Resolution |
|---|---|
No recipient/channel works | Use an implemented channel and active connection. |
Role or member cannot be selected | General member/role administration is not currently available. |
Limitations
All Team Members, Specific Members, and Role fields exist in the node, but a complete team-management UI is unavailable.
Validate every selected channel in Test and a controlled live run.
All Team Members, Specific Members, and Role fields exist in the node, but a complete team-management UI is unavailable. Validate every selected channel in Test and a controlled live run.