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Workflow node reference

Detect Mood

Understand the mood and urgency of a message. Exact configuration, outputs, execution behavior, errors, limits, and examples for the Detect Mood workflow node.

Automation buildersIntermediateAvailable

What this guide covers

  • Category: AI.
  • Use it to estimate the tone or mood of text and branch or prioritize follow-up.
  • 1 configuration fields and 3 documented outputs.
  • Tone is culturally and contextually ambiguous.

What this node does

Understand the mood and urgency of a message

Use it to estimate the tone or mood of text and branch or prioritize follow-up.

When not to use it

Do not use it to diagnose a person, infer protected traits, or make a final eligibility decision.

Prerequisites

  1. Representative text input
  2. A defined operational use for the output
  3. Human review for sensitive escalation

Inputs and configuration fields

Detect Mood configuration fields
FieldKeyControl / typeRequirementDefaultAccepted values and behavior
Message to Analyzeinputvariable-inputRequired when shown{{context.message.content}}Value accepted by the displayed control. Variables supported

Configure the node

  1. Drag Detect Mood from AI in the node palette.
  2. Select the node to open its configuration drawer.
  3. Complete every required field and any conditional field revealed by your choices.
  4. Insert variables only from the current trigger or an earlier node on the same path.
  5. Connect every required output handle to the intended next step.
  6. Save and run Workflow Test with representative data before activation.

Outputs

Later nodes can use these values only after this node has run successfully on the same execution path.

Detect Mood output variables
VariableTypeMeaning
{{nodes.ai_sentiment.sentiment}}stringpositive, negative, or neutral
{{nodes.ai_sentiment.urgency}}stringlow, medium, high, or critical
{{nodes.ai_sentiment.emotions}}arrayDetected emotions like happy, angry, confused

Execution behavior

  1. Analyzes the supplied text.
  2. Emits mood/sentiment, score/confidence, and related output fields defined by the node.
  3. Runs for real during Test.

Example use case

Prioritize an urgent human handoff when an inbound support message appears strongly negative.

Complete workflow pattern
text
Message Received → Detect Mood → Condition → Human Handoff / AI Response

Common errors

Detect Mood common errors
SymptomResolution
Tone is misreadUse more context and avoid acting on mood alone.
Input is emptyCheck the selected message variable.

Limitations

Tone is culturally and contextually ambiguous.

Always combine with business rules and human judgment where consequences matter.