Workflow node reference

Send Template

Send a WhatsApp approved message template. Exact configuration, outputs, execution behavior, errors, limits, and examples for the Send Template workflow node.

Automation buildersIntermediateAvailable

What this guide covers

Category: Messages.
Use it to send a Meta-approved WhatsApp template, including when no active customer-service window exists.
8 configuration fields and 4 documented outputs.
Yanola does not approve templates.

What this node does

Send a WhatsApp approved message template

Use it to send a Meta-approved WhatsApp template, including when no active customer-service window exists.

When not to use it

Do not use it for an unapproved draft or ad-hoc free-form content.

Prerequisites

Connected Sender that owns the template
APPROVED template synced from Meta
Exact language code and required component parameters
Recipient and Balance

Check before configuration

Connected Sender that owns the template. APPROVED template synced from Meta. Exact language code and required component parameters. Recipient and Balance

Inputs and configuration fields

Send Template configuration fields
Field	Key	Control / type	Requirement	Default	Accepted values and behavior
`Send From Number`	send_from	single-number-picker	Required when shown	No default	Select which WhatsApp number owns the approved template. Value accepted by the displayed control
`Template`	template_name	template-picker	Required when shown	No default	Select from your approved templates. Value accepted by the displayed control
`Language Code`	language_code	text	Optional	en_US	WhatsApp template language code. en_US
`Template Parameters`	template_variables	template-parameter-config	Optional	No default	Configure required template variables, media headers, buttons, and carousel cards. Value accepted by the displayed control. Variables supported
`Contact request purpose`	contact_request_purpose	select	Optional	No default	Required only when the approved template contains REQUEST_CONTACT_INFO. Marketing requests remain blocked until verified per-user consent is supplied.. Phone-only authentication (phone_only_authentication_template), User-requested call or SMS (user_requested_off_whatsapp_voice_or_sms_follow_up)
`Recipient Override`	_divider_override	divider	Optional	No default	Configure who to send this template to. Value accepted by the displayed control
`Send To Number`	send_to	variable-input	Optional	No default	Recipient phone number (can use variables). Required for scheduled/webhook triggers. Optional for message triggers.. Variables supported
`Always use this recipient`	override_recipient	toggle	Optional	false	If enabled, always send to this number even for message triggers. shown when send_to exists

Configure the node

Drag Send Template from Messages in the node palette.
Select the node to open its configuration drawer.
Complete every required field and any conditional field revealed by your choices.
Insert variables only from the current trigger or an earlier node on the same path.
Connect every required output handle to the intended next step.
Save and run Workflow Test with representative data before activation.

Outputs

Later nodes can use these values only after this node has run successfully on the same execution path.

Send Template output variables
Variable	Type	Meaning
`{{nodes.send_template.message_id}}`	string	Sent message ID
`{{nodes.send_template.template_name}}`	string	Used template
`{{nodes.send_template.language_code}}`	string	Used template language
`{{nodes.send_template.status}}`	string	Delivery status

Execution behavior

Uses the selected Sender's approved template catalog.
Resolves component parameters, media headers, buttons, and carousel data when required.
Returns message, template, language, and accepted status; provider delivery is asynchronous.

Retries and usage

Do not assume a failed node is automatically retried. Review the execution result and the relevant service documentation before repeating an operation that could create a duplicate side effect.

Example use case

Send an approved appointment_reminder template from a daily Scheduled workflow.

Complete workflow pattern

text

Scheduled → Google Calendar App Action → Condition → Send Template → End Flow

Common errors

Send Template common errors
Symptom	Resolution
`Template not found or not approved`	Select the owning Sender, confirm Meta status, and sync approved templates.
`Language is unavailable`	Use the exact approved language code.
`Components are invalid`	Match the approved parameter structure and count.

Limitations

Yanola does not approve templates.

Template availability is scoped to the connected WhatsApp number.

Current product limits

Yanola does not approve templates. Template availability is scoped to the connected WhatsApp number.

WhatsApp message templatesDraft a Meta template payload, submit it for approval, sync approved templates, and use them in Scheduler or workflows.Sending template messagesSend an existing approved WhatsApp template, including required language and parameter values.A WhatsApp template cannot be usedCheck Sender ownership, Meta status, name, language, parameters, synchronization, and reconnection.

Related documentation