WhatsApp services
Media library
Upload and reuse images, videos, documents, and audio in workflows and scheduled messages.
Business usersAutomation buildersBeginnerAvailable
What this guide covers
- Media stores reusable files for workflow and Scheduler configuration.
- Prerequisites: A supported file and enough storage entitlement.
- Result: The file card shows its name, size, date, type, optional tag, and view action.
- Limit: Deleting a file is irreversible in the UI and may break configurations that still reference its URL or record.
What this is and when to use it
Media stores reusable files for workflow and Scheduler configuration.
| Use it when | Expected outcome |
|---|---|
You need a stable asset for Send Media. | The file card shows its name, size, date, type, optional tag, and view action. |
You want to reuse the same file across schedules or workflows. | The file card shows its name, size, date, type, optional tag, and view action. |
Before you begin
- A supported file and enough storage entitlement.
- Maximum sizes: image 5 MB, video 50 MB, document 20 MB, audio 10 MB.
Prerequisites
A supported file and enough storage entitlement. Maximum sizes: image 5 MB, video 50 MB, document 20 MB, audio 10 MB.
Complete the task
- Open Agent Project → Media.
- Choose image, video, document, or audio.
- Optionally add a tag, select the file, and upload.
- Filter the library by type and preview the resulting asset.
- Select library as the source in a supported message configuration.
Confirm it worked
- The file card shows its name, size, date, type, optional tag, and view action.
Common problems
| Symptom | What to check |
|---|---|
File too large | Reduce it below the exact limit for its selected type. |
Upload fails | Confirm the chosen type matches the file and retry after checking the network. |
Current limitations
Deleting a file is irreversible in the UI and may break configurations that still reference its URL or record.
Product boundary
Deleting a file is irreversible in the UI and may break configurations that still reference its URL or record.
Where to go next
Related documentation
Send MediaSend image, video, document, or audio. Exact configuration, outputs, execution behavior, errors, limits, and examples for the Send Media workflow node.Schedule a one-time WhatsApp messageChoose contacts, Sender, content, media or approved template, future time, and review estimated cost.Retrieving inbound mediaFetch customer-sent media through Yanola without exposing Meta credentials to your application.