Troubleshooting
A connected account was disconnected
Reconnect expired, revoked, or error connections and revalidate workflow App Action configuration.
Automation buildersAdministratorsBeginnerAvailable
What this guide covers
- Integration connections can become expired, revoked, or error after provider-side changes.
- Prerequisites: Permission to authorize the external provider and access the intended resources.
- Result: Connection status is active and a controlled App Action test resolves its inputs.
- Limit: Yanola cannot restore provider access that an external administrator revoked.
What this is and when to use it
Integration connections can become expired, revoked, or error after provider-side changes.
| Use it when | Expected outcome |
|---|---|
An App Action cannot find or use a previously connected account. | Connection status is active and a controlled App Action test resolves its inputs. |
Before you begin
- Permission to authorize the external provider and access the intended resources.
Prerequisites
Permission to authorize the external provider and access the intended resources.
Complete the task
- Open Agent Project → Integrations.
- Find the affected app and connection status.
- Choose Reconnect and complete provider authorization.
- Validate the connection and confirm the selected account/resource.
- Open dependent App Action nodes, save, and test.
Confirm it worked
- Connection status is active and a controlled App Action test resolves its inputs.
Common problems
| Symptom | What to check |
|---|---|
Reconnect authorizes the wrong account | Sign out or choose the correct provider identity and reconnect. |
Resource remains inaccessible | Grant the connection access to that exact page, database, channel, calendar, sheet, or drive item. |
Current limitations
Yanola cannot restore provider access that an external administrator revoked.
Product boundary
Yanola cannot restore provider access that an external administrator revoked.
Where to go next
Related documentation
Connected services overviewConnect supported external accounts and use their cataloged actions from the workflow App Action node.App ActionPerform action in a connected app. Exact configuration, outputs, execution behavior, errors, limits, and examples for the App Action workflow node.Account, credentials, secrets, and data safetyProtect Yanola access, API keys, connected accounts, function secrets, webhooks, and customer data.